Project Manager Special Customer Projects-2 (m/w/x)
ZEISS
Oberkochen, OstalbkreisPosted Yesterday
Job Description
ZEISS
Oberkochen
NEU
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
! It takes less than 10 minutes.
Aufgaben
ZEISS Semiconductor Manufacturing Technology
Enabler for smaller, more powerful, and more energy-efficient microchips Work where tomorrow is created. Around 80 percent of all microchips worldwide are manufactured using ZEISS technologies.
Project Manager Special Customer Projects-2 (m/w/x)
ZEISS
Oberkochen, OstalbkreisPosted Yesterday
Job Description
ZEISS
Oberkochen
NEU
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
! It takes less than 10 minutes.
Aufgaben
ZEISS Semiconductor Manufacturing Technology
Enabler for smaller, more powerful, and more energy-efficient microchips Work where tomorrow is created. Around 80 percent of all microchips worldwide are manufactured using ZEISS technologies.
As the heart of every electronically controlled system, they are indispensable in our daily lives – whether in smartphones, smart homes, or smart factories. ZEISS is a technology leader in semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems, and process control solutions, ZEISS enables the production of ever smaller, more powerful, and more energy-efficient microchips – and thus plays a key role in shaping the age of micro- and nanoelectronics with its innovations
Lead and oversee customer projects in the field of metrology and inspection in the semiconductor manufacturing environment
Serve as the primary liaison between customers and the home organization, ensuring clear communication and understanding of customer needs and expectations
Understand customers' business objectives and align our solutions to meet those needs. Deploy the solutions in field and be accountable for satisfying customer requests
Develop detailed project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget
Handle customer escalations, ensuring issues are resolved to the customer's satisfaction
Implement strategies to prevent future escalations by identifying root causes and recommending improvements
Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management Profil
Master's degree in electrical engineering or semiconductor manufacturing or material science or related fields
Experience working with customer in semiconductor manufacturing space is a clear advantage
At least five years of proven experience as a Project Manager, preferably in a customer-facing role
Strong understanding of project management methodologies and tools
Excellent communication and interpersonal skills, with the ability to manage complex customer relationships
Problem-solving skills and the ability to handle challenging situations with diplomacy and tact
Office presence at least 3 days per week or more depending on business needs
Willingness to travel internationally for up to 50% of working time. The degree of travel might vary depending on the business needs
Fluent in English. Knowing Korean, Japanese or Mandarin is a very strong advantage Your skills are invaluable to us! At ZEISS, we offer a wide range of professional development opportunities, including qualification programs, our internal online learning platform CurioZ, external training courses, and attractive career paths. With our annually defined development goals, we support our employees in achieving their career objectives. Your work is valuable! As part of our team, you benefit from a variety of attractive employee benefits, such as a company bicycle subsidy and a competitive pension plan. You will also, of course, benefit from collectively agreed special payments, as well as an annual profit-sharing bonus (based on the fiscal year). People are at the heart of everything we do! ZEISS is a foundation-owned company. Therefore, we are particularly committed to values such as social responsibility, family-friendliness, and the social security of our employees. Because they are the driving force and the engine of our company – and are at the heart of everything we do. In addition, we offer flat hierarchies plus freedom and responsibility.
Analyze this job against your profile, generate a tailored resume, and apply with confidence.
As the heart of every electronically controlled system, they are indispensable in our daily lives – whether in smartphones, smart homes, or smart factories. ZEISS is a technology leader in semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems, and process control solutions, ZEISS enables the production of ever smaller, more powerful, and more energy-efficient microchips – and thus plays a key role in shaping the age of micro- and nanoelectronics with its innovations
Lead and oversee customer projects in the field of metrology and inspection in the semiconductor manufacturing environment
Serve as the primary liaison between customers and the home organization, ensuring clear communication and understanding of customer needs and expectations
Understand customers' business objectives and align our solutions to meet those needs. Deploy the solutions in field and be accountable for satisfying customer requests
Develop detailed project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget
Handle customer escalations, ensuring issues are resolved to the customer's satisfaction
Implement strategies to prevent future escalations by identifying root causes and recommending improvements
Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management Profil
Master's degree in electrical engineering or semiconductor manufacturing or material science or related fields
Experience working with customer in semiconductor manufacturing space is a clear advantage
At least five years of proven experience as a Project Manager, preferably in a customer-facing role
Strong understanding of project management methodologies and tools
Excellent communication and interpersonal skills, with the ability to manage complex customer relationships
Problem-solving skills and the ability to handle challenging situations with diplomacy and tact
Office presence at least 3 days per week or more depending on business needs
Willingness to travel internationally for up to 50% of working time. The degree of travel might vary depending on the business needs
Fluent in English. Knowing Korean, Japanese or Mandarin is a very strong advantage Your skills are invaluable to us! At ZEISS, we offer a wide range of professional development opportunities, including qualification programs, our internal online learning platform CurioZ, external training courses, and attractive career paths. With our annually defined development goals, we support our employees in achieving their career objectives. Your work is valuable! As part of our team, you benefit from a variety of attractive employee benefits, such as a company bicycle subsidy and a competitive pension plan. You will also, of course, benefit from collectively agreed special payments, as well as an annual profit-sharing bonus (based on the fiscal year). People are at the heart of everything we do! ZEISS is a foundation-owned company. Therefore, we are particularly committed to values such as social responsibility, family-friendliness, and the social security of our employees. Because they are the driving force and the engine of our company – and are at the heart of everything we do. In addition, we offer flat hierarchies plus freedom and responsibility.