IT Business Systems Analyst – Dealer Experience

The IT Business Systems Analyst – Aftersales Dealer Experience supports the design, enhancement, and continuous improvement of digital platforms critical to the Mopar Aftersales ecosystem. The role focuses on understanding dealer service, warranty, and parts workflows and translating them into actionable IT requirements that improve dealer efficiency, customer satisfaction, and operational performance. Key Responsibilities: Dealer Requirements & Business Analysis Gather, analyze, and document b…