Product Manager

Xyant Technology India Private Limited

CA

$131,876 per year - estimated ?

Here is further information for your reference: Job Title: Product Manager Location: San Jose, CA (Hybrid) Mandatory Skills : Sales & Support, Gen AI and Agentic AI Need functional candidate not technical background " looking for someone who understands Sales & Support technologies and can apply Generative / Agentic AI to automate and improve customer experience" Business Facing role - working on business side - strong comm skill. He do not want someone from engineering or architect background. Key Responsibilities: Product Strategy and Vision: Develop, articulate, and champion a clear product vision and strategy for Sales and Support technologies, incorporating Generative AI capabilities to innovate and improve customer interactions. Market Research and Analysis: Conduct thorough market research to identify customer needs, market trends, and competitive landscape. Use these insights to inform product development and positioning. Roadmap Development: Create and maintain a detailed 4-quarterly product roadmap that aligns with business objectives and customer needs. Prioritize features and enhancements based on impact and feasibility. Present roadmap progress and insights to senior leadership and cross-functional stakeholders. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data-driven insights to make informed decisions. Generative AI / Agentic AI Integration: Leverage Generative AI / Agentic AI technologies to develop innovative solutions that enhance sales and support processes. Stay updated on the latest advancements in AI and apply them to product development. Collaborate with business, engineering and data science teams to prototype, validate, and launch AI-powered features that drive automation, personalization, and efficiency