User Experience Designer (ONSITE)

Job Title: User Experience Designer Location: 15 Metrotech Center, Brooklyn, NY 11201 Duration: 7 Months RESPONSIBILITIES: Conduct Stakeholder & User Research: Lead interviews and user research with elderly residents, immigrant communities, and other effected populations to understand their specific challenges and needs for prevention and reporting. Develop User Personas & Journey Maps: Map the end-to-end experience of a victim seeking help, from the initial scam contact to the 311 referral and…