User Experience (UX) Designer (Mid-Level)

Project Overview This project focuses on redesigning a secure mobile application and associated digital resources aimed at helping New Yorkers prevent scam phone calls and text messages. The initiative will also provide education for vulnerable populations and offer accessible support resources for those impacted by scams. The effort will support multiple programs, including Cybersecurity, 311 services, and Digital Equity, to create a unified and effective user experience that addresses a major…