Senior User Experience (UX) Designer

+ Partner in discovery to frame user problems and translate research insights, behavioral data, and constraints into clear experience strategies and testable design solutions.

+ Create and evolve UX artifacts-journey maps, service blueprints, task models, wireframes, and mid to high fidelity prototypes-to align teams and drive decision making.

+ Collaborate closely with product, visual design, content, and engineering partners to ensure cohesive, accessible, and feasible experience outcomes.

+ Advocate for human centered, inclusive, and accessible design practices, influencing stakeholders through clear rationale and evidence.

+ Apply and contribute to Delta's omnichannel design system, ensuring consistency, scalability, and accessibility across internal and external experiences.

+ Mentor mid level and junior designers through critiques, feedback, and knowledge sharing; contribute to evolving team standards and playbooks.

+ Partner with engineering throughout delivery to clarify requirements, assess feasibility, and ensure high-quality implementation through iterative review.

+ Use qualitative and quantitative inputs (e.g., usability findings, analytics) to prioritize and validate experience improvements.

What you need to succeed (minimum qualifications)

+ 5+ years of experience designing digital experiences for web and/or mobile platforms, with increasing ownership of complex UX work.

+ Strong portfolio demonstrating end to end UX ownership, including interaction design, information architecture, and complex user flows.

+ Strong knowledge of user-centered design principles, information architecture, and interaction design.

+ Solid understanding of web and mobile app design guidelines, accessibility standards, and responsive design principles.

+ Proficiency in Figma and modern prototyping techniques, creating flows, wireframes, and interactive prototypes at appropriate fidelity.

+ Familiarity with user research methodologies and the ability to translate insights into design decisions.

+ Strong communication, facilitation, and storytelling skills to influence cross functional teams and stakeholders.

+ Ability to manage multiple projects simultaneously, meet deadlines, and adapt to changing priorities.

+ Expertise in Agile methods and Design Thinking.

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Possesses a high school diploma, GED, or high school equivalency.

+ Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Degree in Human Factors, Design, Human-Computer Interaction, or related field.

+ Understanding of digital accessibility design and human-centered design methods.

+ Experience designing enterprise-scale, e-commerce, or multi-platform customer or employee experiences.

+ Familiarity with analytics or experimentation data to inform and validate design decisions.

+ Experience contributing to or extending design systems and shared UX patterns.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

+ Competitive salary, industry-leading pro?t sharing program, and performance incentives

+ 401(k) with generous company contributions up to 9%

+ Paid time off including vacation, holidays, paid personal time, maternity and parental leave

+ Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts

+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

+ Domestic and International space-available flight privileges for employees and eligible family members

+ Career development programs to achieve your long-term career goals

+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

+ Recognition rewards and awards through the platform Unstoppable Together

+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Stats for this job

Salary comparison:

This job

National average

IT Jobs average

Georgia average

Salaries

The number of jobs in each salary range for all:

Receive